Ken Gee, KRI Partners, LLC, KRI Training, LLC (hereinafter “KRI”), its subsidiaries, affiliated brands, and affiliated companies stand behind all our products and services. Your satisfaction is very important to us. Any and all purchases made from us (including all related website purchases, phone sales, and live event on-site purchases) are covered by the following policies.

General

Offers/Coupons cannot be used in conjunction with each other unless otherwise stated (i.e. coupons or offers cannot be “stacked”). Coupons or Offers are only valid during the advertised promotion period. Prices are subject to change without notice. Gift Cards are non-refundable.

Privacy Policy

Please review our Privacy Policy, which also governs your visit to our website and any purchases made on our website. This can be found at https://www.kripartners.com/privacy-policy/.

No Guarantee of Results

We do not guarantee that you will achieve any specific health, personal relationship, financial, or other result, or earn any specific amount of income or reach any particular goal from purchasing our products and/or services. The information provided is provided only on an informational basis and is only for your personal use. If you use such information, you do so at your own risk and are solely responsible for any decisions and actions that result from your decision to use such information. We will never provide relationship, legal, investment, professional, tax or financial advice. There is no assumption of responsibility for any errors or omissions that may appear in any program materials or written information. You agree to take full responsibility for any results you receive from use of any products or services purchased from us.

Entrepreneurship and real estate investing involve risk and hard work. Always consult with your financial, tax, finance, legal and business professionals. Any testimonials showing our success or our students’ success are not to be interpreted as common, typical, or expected.

NO SOLICITATION POLICY

We have a strict no-solicitation policy covering all our virtual and live events. To provide a distraction-free environment for our attendees and guests, we do not allow solicitation at any of the aforementioned events by attendees or unauthorized parties. This policy includes but is not limited to the following unauthorized activities.

Prohibited Activities:

• Unauthorized receptions & parties (including off-site events).
• Unauthorized exhibits, mobile exhibits & hospitality suites.
• Unauthorized membership recruitment activities.
• Unauthorized subgroups on social media platforms.
• Unauthorized sale of any product or service not offered by an affiliated KRI Company.
• Unauthorized promotion of non-KRI Company events.
• Unauthorized employment recruiting.
• Unwelcome advances toward event participants.
• Unauthorized on-site distribution of printed or electronic materials including literature, signs, flyers, invitations, tickets, forms, etc. (except business cards).
• Unauthorized distribution of virtual invitations to any of the prohibited activities.
• Unauthorized use of the venue’s Wi-Fi, guest Wi-Fi or Company’s Wi-Fi for self-promotional or solicitous purposes.
• Unauthorized use of the venue for self-promotional or solicitous purposes.

Any person and/or organization found to be violating this policy shall be expelled from the event without a refund and may be subject to legal action for any damages incurred by us.

Gift Certificates and Coupon Codes

If you have received a coupon code for free merchandise or a gift certificate for merchandise from the Company or any of its affiliates, the coupon code or gift certificate is only good for a single use and up to the value on the code or card. Any physical items purchased are in accordance with the refund policy and digital products are nonrefundable and not eligible for exchange or store credit. Gift Certificates and Coupon codes shall expire twelve (12) months form their date of issue, unless otherwise specified.

ATTENTION TO PURCHASERS OF ANY LIVE EVENT TICKETS:

Live Event Tickets

There are no refunds on any live event tickets. The Company reserves the right to cancel any tickets that were issued or transferred in violation of any Company policy.

All Events are subject to change and the location, date and venue may be changed at any time if it becomes impossible to present the event due to no fault of our own (for example, the death or disability of the presenter or the venue becomes unavailable due to a casualty event or strike). If you have paid for airfare and hotel accommodations, the Company is not responsible for those costs.

If you are unable to attend an Event, you may be eligible to receive a store credit (not a refund back to your method of purchase) on a ticket purchased without restrictions. Within 15 days prior to the event, you may request a 100% credit at our online store, or you may use the credit for a future live event; however please be advised that this only applies to tickets that are purchased without restrictions. Only one ticket change request per ticket or per purchase is allowed. We reserve the right to deny any subsequent ticket change requests. Tickets may not be rolled over more than one time and expire in twelve (12) months if not redeemed Again, ALL tickets are subject to cancellation, forfeiture, or rollover to another event at the sole discretion of the Company (see above).

Gratis and/or Bonus Tickets Are Not Eligible for Rollover to Another Event

Any ticket received as part of an Agreement, product purchase or as a promotional gift/bonus item, such as a “gift with purchase” is not subject to store credits and must be redeemed within twelve (12) months from their issuance at the time of purchase. These tickets are deemed forfeited if not used within the specified timeframe of twelve (12) and may not be rolled over to another event.

We reserve the right to terminate, cancel, amend, or substitute any tickets that were included as part of a bundle purchase. We also reserve the right to cancel or terminate any free tickets that were given as a bonus item.

No Entry to a Live Event Without a Valid Ticket

To enter any Live Event, each individual must have their own valid Ticket. One Ticket is required per attendee and will only be valid on the day(s) of the Event and area(s) of the Event as indicated on the Ticket. Entry into the Event is limited to persons that meet the minimum age requirements on or before the day of the Event. To enter a Live Event, you must be at least eighteen (18) years of age or older unless otherwise specified for a particular event. No one is permitted entry without a ticket (this means no small children on your lap and no babies). If children are permitted at an event, then each child or infant must have their own valid ticket and their own seat for capacity and Fire and Building Code capacity purposes.

Babies and lap children are not permitted to enter the event and you will be denied access if you are accompanied by a baby or child under the age of 18, unless otherwise specified for a particular event and with a valid ticket for each individual attending. Portable car seats and strollers are not allowed in any event area. Additionally, no strollers, diaper bags, car seats or backpacks are permitted in the Live Event Area, unless specified that backpacks are allowed. This event is for mature audiences only.

The Company is not in any way liable for any personal injuries, loss of belongings, or other consequences incurred from your participation, either during or after the event. By purchasing an event ticket, you are entering the event at your own risk, and you agree to indemnify and hold harmless the Company for any damages, whether to your person or belongings.

You must have one of the following forms of approved identification to enter the Event that demonstrate proof of age. No exceptions will be made, even if you are accompanied by an adult or a person with valid identification. Failure to provide valid identification shall preclude you from entering the Event and you shall not be entitled to any refund, nor will you be entitled to, or will the Company be liable for, any other damages, including, but not limited to, incidental and/or consequential damages. In addition, during the Event, you must be able to provide valid identification if requested by a member of security or crew.

If you are not able to show a valid identification, you may be promptly ejected from the event and you shall not receive a refund of your ticket.

The following original forms of identification are acceptable, and your name must appear on the ticket exactly how it appears on your identification:

• Government-Issued Passport with Photo;
• Government Driver’s License with Photo (U.S. or Canada);
• Military Identification Card with Photo; or
• Government-Issued Identification Card with Photo.

No other forms of identification will be accepted.

All requests for credit must be submitted to realestate@kripartners.com at least 15 calendar days prior to the Event. Please note that Processing Fees on ticket purchases are non-refundable and are not eligible for store credit. If your ticket includes the purchase of a hotel room, the hotel room is non-refundable and non-transferable to another event. Any request for credit or to transfer the ticket to another event made less than 15 days before the event will be denied in accordance with this policy.

If your ticket purchase comes with a promotional gift, please be advised that there are no refunds, no exchanges and no replacements for the ticket or the promotional gift. ALL

GIFTS WITH TICKET PURCHASE ARE SUBJECT TO AVAILABILITY AND WHILE SUPPLIES LAST.

In accordance with all federal and state laws, we reserve the right to refund tickets, deny access or refuse entry to any live event if we deem it in the best interest for the safety of the public, the speakers, employees and/or participants.

You Are Subject to Search

At any live event, we are obligated to follow all venue rules relating to search and items that permitted and not permitted into the venue. We must abide by all local, state and federal regulations where the event is located. You and your belongings may be searched on entry to the event. You consent to such searches and waive any related claims that may arise. If you elect not to consent to such searches, you may be denied entry to the event without refund or other compensation. Under certain facility rules, certain items may not be brought into the premises, including without limitation, firearms, alcohol, drugs, controlled substances, cameras, recording devices, laser pointers, strobe lights, irritants (e.g., artificial noisemakers), bundles and containers.

Venues may not allow laptops, tablets, or any computers into the venue. Also, no backpacks or large bags are allowed. We reserve the right to refuse entry to any person who attempts to enter the venue with any prohibited or restricted items.

No Animals are Permitted unless it is a Registered SERVICE Dog; no Emotional Support Animals are Permitted Pursuant to the Law

No animals are permitted unless it is a registered Service Dog pursuant to the Americans with Disabilities Act (ADA). The ADA defines a service animal as a dog that is individually trained to perform tasks or do work for the benefit of a person with a disability. Emotional support, therapy, comfort, or companion animals are not considered service animals under the ADA, with the exception of psychiatric service animals. We will not ask for documentation, such as proof that the animal has been certified, trained, or licensed as a service animal, as a condition for entry.

Neither Florida law (Fla. Stat. § 413.08(1)(c) (2022) or the federal ADA law covers pets that are “emotional support animals”, which are animals that provide a sense of safety, companionship, and comfort to those with psychiatric or emotional disabilities or conditions. Although these animals often have therapeutic benefits, they are not individually trained to perform specific tasks for their handlers.

Under the ADA and Florida law, owners of public accommodations are not required to allow emotional support animals, only service animals (including psychiatric service dogs).

If a particular service animal behaves in a way that poses a direct threat to the health or safety of others, has a history of such behavior, or is not under the control of the handler, that animal may be excluded, and we will request that the animal be removed from the premises. If an animal is excluded for such reasons, our team members shall still offer their goods or services to you without the animal present.

Unlawful Resale or Transfer of Tickets

You may not resell our tickets. Any resale or attempted resale of any tickets is grounds for seizure and forfeiture of the ticket without a refund or credit.

Ticket-Holder Behavior Policy; Ejection and Cancellation.

We reserve the right to refuse admission to or eject any person whose conduct we deem is disorderly, disruptive, or not in keeping with the purpose of the event. This includes, but is not limited to anyone who uses profane, vulgar, or abusive language, who fails to comply with the venue’s rules or policies or violates any of the Companies’ Terms of Use or Terms of Sale. In any such event, you shall not be eligible for, and we shall not be obligated to issue you, a refund or credit for any such purchase, and we shall not be liable for any incidental or consequential expenses incurred by you.

Our events are private events, and we reserve the right, in our sole discretion, to turn away any participant for any reason, without explanation. We must also adhere to the event venue’s rules and regulations, and any violation of those rules and regulations from an event participant or an event vendor will result in that person being escorted off the premises with no right to re-entry and no refund for the ticket. Notwithstanding anything herein to the contrary, no refund shall be provided to you in the event you violate the Terms and Conditions of Use or the Terms and Conditions of Sale of this Website, or in the event you fail to abide by all rules and policies related to the venue where the event is located, which violation or failure results in your inability to gain admittance to the venue or ejection from the venue.

In the event your ejection from a venue result in the loss of a Third-Party’s ticket, you shall be liable for all costs, expenses and losses associated with such Third-Party loss.

Video and Photography Equipment is Prohibited; Filming and video or Audio Recording is Prohibited. Any re-posting will be deemed a trademark and copyright violation that shall be prosecuted under the full force of the law.

YOU ARE NOT PERMITTED TO VIDEO RECORD OR GO ‘LIVE’ ON SOCIAL MEDIA DURING THIS EVENT FOR REASONS OF CONFIDENTIALITY AND RESPECT FOR OTHERS, OTHER ATTENDEES, EVENT VENUE STAFF, EMPLOYEES AND ANY TEAM MEMBER.

NO AMATEUR OR PROFESSIONAL VIDEO RECORDING, PHOTOGRAPHY OR AUDIO EQUIPMENT IS PERMITTED ON PREMISES AND ANY PARTICIPANT WHO VIOLATES THIS RULE MAY BE ESCORTED OFF THE EVENT VENUE PREMISES WITHOUT REENTRY AND THEIR TICKET(S) WILL BE DEEMED FORFEITED.

ONLY MEMBERS OF THE PRESS WHO HAVE BEEN INVITED OR WHO HAVE REQUESTED ENTRY PRIOR TO THE EVENT AND WHO HAVE SUBMITTED VERIFIED CREDENTIALS WILL BE PERMITTED ENTRY. ANY MEMBER OF THE PRESS WHO HAS BEEN PERMITTED ENTRY MUST WEAR THE PRESS BADGE THE ENTIRE TIME THEY ARE ON THE EVENT VENUE PREMISES AND MUST BE PREPARED TO SHOW THEIR CREDENTIALS WHEN ASKED. ONLY MEMBERS OF THE PRESS WHO ARE THE PRESS LIST WILL BE PERMITTED ENTRY. THE COMPANY’S EVENTS ARE PRIVATE EVENTS AND CTII RESERVES THE RIGHT, IN ITS SOLE DISCRETION, TO TURN AWAY ANY PARTICIPANT FOR ANY REASON, WITHOUT EXPLANATION. THE COMPANY MUST ALSO ADHERE TO THE EVENT VENUE’S RULES AND REGULATIONS, AS WELL AS LAWS AND REGULATIONS OF THE VENUE’S LOCATION, AND ANY VIOLATION OF THOSE RULES AND REGULATIONS FROM AN EVENT PARTICIPANT OR AN EVENT VENDOR WILL RESULT IN THAT PERSON BEING ESCORTED OFF THE PREMISES WITH NO RIGHT TO RE-ENTRY AND NO REFUND FOR THE TICKET.

Waitlist for Live Event Tickets

From time to time, we may offer a “waitlist” for live event tickets. This requires you to purchase a ticket in order to be placed on a list for entry to the event, or to purchase an upgrade for your existing ticket. When a seat or an upgraded seat becomes available, your ticket will become valid for entry to the event or to the upgraded level. If no seat becomes available or no upgrade becomes available, then a full refund will be processed 5 days after the last day of the event. After a refund is processed, it may take up to 10 days to appear depending on your bank or credit card carrier.

Publicity Release; Information Sharing

You agree that the event for which you purchase tickets is a public event, that your appearance and actions inside and outside the venue where the event occurs are public in nature, and that you have no expectation of privacy with regard to your actions or conduct at the event. You grant permission to us, the Event Provider(s), our partners, licensees and assigns, including but not limited to our brand and media partners, to utilize your name, image, likeness, acts, poses, plays, appearance, movements, and statements in any live or recorded audio, video, or photographic display or other transmission, exhibition, publication or reproduction made of, or at, the event (regardless of whether before, during or after play or performance) for any purpose, in any manner, in any medium or context now known or hereafter developed, without further authorization from, or compensation to, you or anyone acting on your behalf.

By attending any Live Event, you hereby irrevocably grant to KRI, its affiliates, designees, successors, assigns and licensees, the right to film and otherwise record you and use your name, image and likeness in any and all media for any purpose, including, without limitation, advertising and promotional purposes as well as in, on or in connection with future events. Therefore, the purchase of any live event ticket is made with the understanding that it also contains a WAIVER AND RELEASE, and that you agree to the following:

I irrevocably grant permission to KRI, and all affiliated companies, to use my likeness in a photograph, video, or other digital media (“photo”) in any and all of its publications, including web-based publications, without payment or other consideration. I waive any right to inspect or approve the finished product wherein my likeness appears. Additionally, I waive any right to royalties or other compensation arising or related to the use of the photo. My actual testimony will not be edited. I acknowledge that there will be no compensation for my testimonial. I understand and agree that all photos and videos will become the property of KRI and all affiliated companies and will not be returned.

I hereby hold harmless, release, and forever discharge KRI, and all affiliated companies from all claims, demands, and causes of action which I, my heirs, representatives, executors, administrators, or any other persons acting on my behalf or on behalf of my estate have or may have by reason of this authorization. If my testimony is cut or not used, I agree that this was at the artistic discretion of KRI, and all affiliated companies and or its affiliates and that I will not take legal action. I also agree that any claims will be Arbitrated through the American Arbitration Association and that jurisdiction for any all claims is Tampa, Florida.

I hereby RELEASE, WAIVE and FOREVER DISCHARGE any and all claims arising out of, or in connection with, such use by KRI, and all affiliated companies, including without limitation any and all claims for libel or invasion or privacy. I have read the above Release and am fully familiar with the contents thereof. This Release contains the entire agreement between the parties hereto and supersedes any other Agreement that may exist.

Payment Plans

If a product or service is purchased utilizing a monthly payment plan the customer is responsible for 100% of agreed-upon payments equaling the original purchase price of the product. If any payments are not received, the entire purchase is void and the payments made up to that point are forfeited to and will not be refunded. Access to any digital product or platform will be removed. Any payment plans that include live events must be paid in full 15 days prior to the event date or your ticket will be forfeited, and you will receive a store credit in the amount paid up to 15 days of the date of the event.

Please contact us at (216) 290-1710 during the hours of 9 AM – 5 PM ET, Monday through Friday or via email realestate@kripartners.com regarding all ticket questions.

EDUCATION, COACHING, ADVISOR, AND PARTNER PROGRAMS 

TERMS AND CONDITIONS AND REFUND POLICY

By participating in KRI’s Programs you acknowledge that you have reviewed and agree to the following Terms and Conditions:

• KRI’s Programs are not affiliated with any of the multifamily investment funds offered by KRI and as such, nothing in these programs should be interpreted as an invitation to invest in any of those funds. Such invitation can only be made through certain subscription documents including the relevant Private Placement Memorandum, Operating Agreement, and Subscription Agreement provided by said fund.
• The information, worksheets, spreadsheets, checklists, handouts, sample documents, etc. provided in KRI‘s Programs are intended to be for informational purposes only and should not be relied upon without verifying their accuracy or revising them to suit your individual situation. The spreadsheets provided are provided “unlocked” which means they can be revised at any time to suit any specific situation.
• It is understood that allowing users to revise these spreadsheets and documents greatly increases the risk that they may not function as initially intended and as such, users agree to take extra care to verify that the results generated by said worksheets or documents are accurate.
• It is understood that investing in real estate is inherently risky. You can lose some or all your principal. It is understood that the participation in, or completion of, a KRI Program does not guarantee you will be able to purchase a multifamily property, nor does it guarantee that you will make money pursuing such endeavor. Finally, you acknowledge that no such promise of success or profit has been made either orally or in writing by KRI, its employees or representatives.
• It is understood that the information provided in KRI’s Programs, including all videos, documents, handouts, spreadsheets, workbooks, checklists, etc., should not be construed as rendering legal, tax, or financial advice and before entering into any real estate transaction, you will consult your own financial, legal, tax, and other qualified advisors.
• All payments for the Course must be made in full before gaining access unless a payment plan has been explicitly agreed upon. If using a payment plan, failure to complete payments in a timely fashion will result in suspension or termination of access to KRI’s Programs.
• We stand behind the quality of our Programs and are confident they will provide value. However, if you are not satisfied, you may request a refund within 7 daysof your initial purchase date. Refund requests must be submitted in writing to realestate@kripartners.com and include proof of purchase.  After 7 days, no refunds will be issued, regardless of your progress in the Course.  Refunds are not available for partial Program completion, coaching sessions that have already been delivered, failure to engage with the materials, or technical difficulties due to user error.
• All Course content, including but not limited to videos, documents, and other materials, is the intellectual property of KRI Partners, LLC. You may not copy, share, distribute, or resell any materials without first obtaining written permission.
• KRI Programs are intended for personal use only. Sharing login credentials or distributing materials is strictly prohibited and may result in termination of access without a refund.
• By enrolling in a KRI Program, you agree to hold KRI Partners, LLC and its employees, directors, and affiliates harmless from any claims, damages, or losses arising from your participation in the Course.

These terms are subject to change at any time. Participants will be notified of updates via email or announcements on the Course platform.

For questions about these Terms and Conditions, please contact us at realestate@kripartners.com or by calling us at (216) 290-1710.